Thursday, June 2, 2011

Canon EOS 50D shutter button issue

I have owned a Canon EOS 50D since December 2008, and enjoyed a photography life with 50D.

I didn't need to worry about anything about this camera as well as my Canon lens collection until I have a funny feeling on my 50D's shutter button. Autofocus works fine every time pressing a half shutter button but once every a few shots, I needed to do these;

  1. press and hold the shutter button or
  2. press hard the shutter button

Rarely taking a photo without frustration. I should say this is Canon EOS 50D shutter button issue. This happened May 2011. I checked my camera shots counter. it was just over 21,000 shots. 50D shutter should last 100,000 shorts (this indicates shutter unit not button).


I tested other Canon lenses manual mode. It didn't make any difference. When I use remote controller, I had no problem to take a photo. This result made me think physically the shutter button has got an issue.

Well, I didn't take time to find this shutter issue is well known (might be common problem) between Canon EOS middle ranges camera issue.
I've found YouTube explain and show us how to clean the shutter button. It is not easy to reach shutter button parts. You need to know how to assembly and reassembly camera well. Otherwise you need to send your camera to Canon service centre.

When I purchase 50D, I chose a Premierum kit was on sale Camera House in Western Australia. So luckily the kit came with Canon genuine 3 year extended warranty. Repairing my 50D was covered by the extended warranty.

I contacted to Canon Australia and check if I need to pay my freight to send my camera to them. The answer was I need to pay by myself but when Canon send camera back to me,they will pay for the freight. To me, it doesn't make sense because it still under warranty. However, I have not choice but to accept Australian rules.

I posted with registered and with insurance for my 50D. It cost about A$20 for freight and A$20 for insurance (the camera value A$1,500 which I indicate).

to be continued...

5 comments:

  1. That's exactly what's happening to my 50D. For me, I have to press the shutter real hard after a couple of shots as well. Hmm, but too bad I'm not covered under the warranty.

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  2. I hope your shutter button issue will be fixed. Alternatively, you could use a remote controller.

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  4. Same thing happened to me, starting around 95,000 actuations. Fortunately, I had bought the extended warranty and got the button replaced. Unfortunately, that repair only lasted for about six months. By then, my extended warranty had expired, so I am left with a 50D that misses nearly half its shots because of the button-press issue.

    Still, I *did* get over one-hundred-thousand pictures out of it over roughly three years of fairly hard use, so I can't complain TOO much. My main beef with the shutter-release issue is that it affects the camera's strongest attribute, in my opinion: its terrific operational speed. :(

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